Why is the camera showing incorrect timestamps or not matching the incident time?

If the camera is showing incorrect timestamps or not matching the incident time, please ensure that the assigned location in the Rhombus Console includes the correct market address. This ensures the proper timezone is applied to the camera.

To check this, go to your Rhombus Console and navigate to:

Locations > Search the location > Settings & Details > Location Details

Updating the address, if needed, will automatically correct the timezone and align the camera timestamps.