---
title: 🆕 Suspicious Incident Report – Full Feature Guide
description: A complete guide to the new and improved Suspicious Incident Report. Explore feature updates, tips, and how-to steps for reviewing, managing, and sharing incident cases more efficiently.
---

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# 🆕 Suspicious Incident Report – Full Feature Guide

## A complete guide to the new and improved Suspicious Incident Report. Explore feature updates, tips, and how-to steps for reviewing, managing, and sharing incident cases more efficiently.

### **🔧 1. New User Interface (UI)**

**What changed:** A cleaner, more consistent layout for easier navigation and quick visual scanning.

**Highlights:**

- Unified styling across filters, table, and detail views
- More intuitive layout of case details and actions

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXewyfVnkiwzahPg0_4uuokJKCFRmSc4D7TWtOA5A6oOy1ev6JKE0yjLib7lsvjZmziTMNkoShVhfIWAPbxiumlL_-Yoa-H17PKjSv3mY-kjxqnW5dzfLXv6mqQz06Rmj4cBUIvC?key=_XaDgbnJLY-mWa7MZVXg7Q)

---

### **🔍 2. Advanced Filtering and Sorting**

**What you can do now:**

- Filter by **Date Shared** or **Incident Date**
- Combine filters for more targeted results
- Sort incidents by newest or oldest first

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXff2SerLQsbXur2aFJOJQiXiSLFcMc_O2pYnG46tu5uPrerR0FufNNpLFS2iEZD1B_hfZNd-Dx1G2v1xOmUhfGHvI7iQVnfx3uEIwrRsEv_PGIHf8MUEdajVHM-4OOeutWp5qOu?key=_XaDgbnJLY-mWa7MZVXg7Q)

---

### **▶️ 3. Watch Videos Directly in the App**

No more switching to Rhombus. All video clips related to the incident are now viewable directly within the Panoptyc platform.

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfBbRJA2c1-FIUDidZDj-qWIOOc0GuU0Fi-VK2vPYqPbfk_jZvMDdcGZ-Ezo68Dxpy1PmaRLVtVeMDCyGBeIEQq_wPMiWwvUGC70bbZLWRrPBmVDK2BqluqRL4sPFLlASVED36S?key=_XaDgbnJLY-mWa7MZVXg7Q)

---

### **📤 4. Share Reports Easily**

**New options:**

- **Share with specific users** – manually select or add emails.

- **Share with all guest users** – auto-sends to whitelisted users

**How to share:**

1. Click the "Share" icon
2. Choose user(s) or select “Share with all guest users”

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdNspclM9ZkFNu2tFI4B8XFuKf7hfWhvul2SgtjeFrWA5J9JJJKmkle3vxudiOcz4mIU8Zat9BC1RMF4Hyy8dS2Dub9GNGGevOuK9Dr629RtfknnfgerFpNEjKnAAHVUAcCT0pMIw?key=_XaDgbnJLY-mWa7MZVXg7Q)

---

### **🧩 5. Merge Related Cases**

You can now merge multiple incident reports that relate to the same event or individual.

**Steps:**

1. Select cases to merge
2. Click “Merge” from actions

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeSUwr6vqBoXn_ojwxtP2tHN05YJVA2it7-mAM8ptgYNPIF1xzVw_MPcAUs94mo5adzzWeg-q00MOjHliP0E-KbSpiYMXlyGxuw1-bHi5O6c4rJJGMJpVhN9UvbKXcYnrnQR7xn?key=_XaDgbnJLY-mWa7MZVXg7Q)

---

### **🆔 6. Case and Incident Numbers in Header**

To reduce confusion and improve tracking, both Case ID and Incident ID are now clearly displayed at the top of the Details page for each Case and Incident

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeTpxUnlJNjvuI-mcMYvQ39fi-NM_7rSJ6F-hqF_gH5q5JQCn4Jj6aTGhszGiGMqblIK5bgsZfzKRoHFlye0HY8Zr9Ox-bw5sreDFdCHt1nJ8sRjSCzm9Fm6pBrlI55CJyO2LlF-A?key=_XaDgbnJLY-mWa7MZVXg7Q)

---

### **🧠 Tips & Best Practices**

- Use **filters** to narrow results before doing large-scale review
- Keep your Guest Users list up to date to control who can access shared reports
- Merging keeps your dashboard clean—use it often!

---

### **💬 Need Help?**

If you have any questions or feedback, feel free to reach out to our support team at support@panoptyc.com.

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