ShopperSense Firewall Requirements

Firewall Requirements

The ShopperSense device needs only PoE power and outbound HTTPS (port 443) to the following hosts:

• *.awsglobalaccelerator.com
• *.amazonaws.com
• *.panoptyc.com

In addition we need UDP port 123 open for NTP timesync on *.google.com (or time*.google.com) - unless a time server is provided by DHCP config.

Ethernet Switch

If you are using our included IPCAM Ethernet switch, connect the cables as follows:
PoE devices (e.g., Rhombus cameras and ShopperSense) → Ports 1–4 (marked in red)


Internet from your router → Port 5 or Port 6 (marked in green)


IMPORTANT: Ensure the small lever on the ethernet switch is at the 100M setting before powering up the ethernet switch.

• If it is already powered on. Unplug the switch, set it to 100M, and replug the switch.