---
title: Setting Up Panoptyc on ConnectHQ
description: Learn how to set up a Panoptyc Loss Prevention user in ConnectHQ, including step-by-step instructions, required fields, placeholders for client-specific details, and troubleshooting tips.
---

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1. [Panoptyc Support](https://help.panoptyc.com/?hsLang=en)
2. [Account & Setup](https://help.panoptyc.com/account-setup?hsLang=en)
3. [Giving Panoptyc access to your market reports](https://help.panoptyc.com/account-setup?hsLang=en#giving-panoptyc-access-to-your-market-reports)

# Setting Up Panoptyc on ConnectHQ

Providing the right system access is essential for effective loss prevention and accurate transaction monitoring. This article outlines the step-by-step process for setting up a user account in ConnectHQ to grant Panoptyc’s Loss Prevention team access to your market reports.

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### How to Create a Loss Prevention User in ConnectHQ

Follow the steps below to create the required user account:

#### 1. Navigate to User Creation

From the main menu in ConnectHQ, go to:  
**Setup \> Users \> Create User**

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#### 2. Enter the User’s Basic Information

Fill in the required fields using the appropriate details for the client. Replace the placeholders below with client-specific values:

- **First Name:** Loss
- **Last Name:** Prevention
- **Email:** `[Varies per operator. Please reach out to support@panoptyc.com]`
- **Security Profile:** Full Security
- **Role Type:** Operator

Make sure all information is entered accurately to ensure proper access and avoid errors during setup.

![](https://help.panoptyc.com/hs-fs/hubfs/image-png-May-07-2026-05-20-28-9155-PM.png?width=2252&height=1074&name=image-png-May-07-2026-05-20-28-9155-PM.png)

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#### 3. Save the User

After completing all required fields, click **Save** to create the user account. Please inform support@panoptyc.com once this is done.

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