Why am I unable to save video clips to the Console?
The primary reason for this issue seems to be connectivity problems. If the device is constantly disconnecting and reconnecting, it interrupts the data transfer required to upload clips to the Console.
What steps can I take to troubleshoot the problem on site?
To troubleshoot this issue on site, follow these steps:
- Check that the cameras are firmly connected with a healthy cord.
- Ensure that the cameras are receiving sufficient power.
- Verify that the connectivity is not being interrupted by other network hardware.
Could the problem be caused by the network hardware?
Yes, it's possible that other pieces of network hardware are interrupting the connection. Inspect your network setup to ensure there are no conflicts or faults causing intermittent connectivity.