The installer dashboard makes it easy for you to manage your locations, connect your cameras and market reports to your locations - all in one platform!
Log in to the Customer Portal and access the Installer dashboard
Camera Provider
The Panoptyc team will automatically connect your Rhombus dashboard to the Panoptyc Installer dashboard. No action is needed on your end. If your Rhombus dashboard is not connected, please contact support@panoptyc.com for assistance.
Kiosk organization
For 365 Retail Market users
- New Customers: Please ensure to return a signed 365 Permission Form to your Success representative. This authorizes Panoptyc to access your 365 market reports, enabling you to connect them to your Panoptyc Customer Portal locations.
- Existing Customers: Your kiosk organization should already be connected to the Installer dashboard. If you have a new or additional organizations registered under 365 Retail Markets, or do not see a kiosk organization connected, please contact support@panoptyc.com.
For other kiosk providers (Avanti, VE, 3Square, etc.)
The Installer dashboard is currently only available for a specific kiosk provider (365 Retail Markets). We're actively working to expand this feature to other providers. Please stay tuned for updates!
In the meantime, if you need assistance onboarding your locations to the Panoptyc Customer Portal, please contact support@panoptyc.com.
Locations
The installer dashboard lets you create locations, add cameras, and view market reports.
By default, the Installer Dashboard will show you locations that have connected cameras AND kiosks.
You can also use the filters to find which locations have disconnected cameras, no cameras, or no recent transactions.
Adding locations to your Panoptyc Customer Portal
To create a location:
- Click on the + sign
- Type in your location name and select the location’s time zone.
- Click on Add Location – this will lead you to the Manage Location page.
- The Manage Location page allows you to assign a camera and kiosk to the location.
To assign a camera to a location:
Note: Camera(s) must already be registered (click here for the Installation/Registration guide) to your Rhombus dashboard before adding it to a location on the Panoptyc Customer Portal.
- Go to Camera Configurations and click the + sign.
- Choose a camera to assign to the location from the dropdown menu. This should show a snapshot from the camera of the location.
- Verify the camera selection by clicking either:
- The camera button to view the live feed in your Rhombus dashboard.
- The picture button to view a snapshot of the location from the camera.
- If you have selected the wrong camera, simply click on the remove camera button and select from the dropdown again.
- Configuring the Camera is Essential: Make sure the camera is positioned to capture the entire market area and the kiosk screen.
- To save your camera configuration, click Save.
To assign a kiosk to this location:
- Under Kiosk Configurations, click on the + sign,
- Choose a kiosk from the dropdown list. This should show you a preview of the previous transactions made in the kiosk.
- Click on Add Kiosk.
- Verify the kiosk selection by:
- Click the list button to see previous transactions for the kiosk, verify if transactions match the footage of the camera you connected.
- If you have selected the wrong kiosk, simply click on the remove kiosk button and select from the drop down again.
- To save your kiosk configuration, click Save.
Activating Trials
Kindly reach out to our Support team at support@panoptyc.com to get your trials started.